Some guidelines in order to pass your rental under the best circumstances.
In this section, you will find essential information enabling you to rent your car under the best circumstances.
Please refer to our general terms and conditions for more details.
What's the minimal age to rent a vehicle?
In Luxembourg, you must be at least 21years old to be able to rent a vehicle. However, these conditions can vary according to the countries or the category of the rented vehicle. In some countries, a young driver surcharge can be applicable for the people under the age of 25.
Where are the agencies?
Budget has a broad network with more than 3000 agencies throughout the world. To find our nearest office, click Rental locations in the menu.
Which type of vehicle do we offer?
Please refer to in the heading "View our fleet" in the menu for an overview of our broad range of cars and vans available. The categories and the models of vehicles presented are subject of availablility The local Budget office can help you to choose the vehicle you need. We cannot guarantee the availability of certain model, car brand or color. At the time of the arrival, you can inform the representative of the agency of your preferences. Upon availability, we will be happy to meet your needs.
Do I have to return the vehicle witha full tank of fuel ?
The vehicle is rented to you with a full tank. The vehicle will have to be returned in the same way. In the contrary case, a refueling surcharge will be invoiced to you at the rate applicable at Budget at the time of the return of the vehicle.
What should I do in the event of accident ? Do not hesitate to initially contact the police to draw up a report, then immediately contact the Budget Office where you took the car. You will find the co-ordinates and telephone number on your rental agreement.
What should I make if my vehicle breaks down ? In the event of breakdown, contact the breakdown service of which telephone co-ordinates mentioned in the board documents of the rental vehicle.
Can there be several drivers ?
Only the drivers indicated on the contract are authorized to drive the Budget vehicle. The additional drivers are accepted in the majority of the agencies. They must be mentioned at the time of the assumption of responsibility of the vehicle and must regulate an overload (variable according to the agencies) for the additional drivers.
Attention, these additional drivers must fulfill the requirements minimum of age, present a driving licence and a valid credit card.